Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems
2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team
3. Maintains the Mastercontrol and ISO document control system
4. Maintains customer related documents such as Quality Agreement, PPAP
5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

1. Ensures effective implementation of all company quality policies
2. Implements ISO and other recognized standards
3. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.
4. Sets, communicates, and implements quality objectives in line with business goals
5. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.
6. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.
7. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

1. Leads ISO quality standards implementation as Management Representative.
2. Conducts and leads quality audits to specific quality standards.
3. Leads customer related audits
4. Conducts supplier audits
5. Conducts internal audit investigations for product quality and process issues
6. Responsible for ensuring timely resolution to audit findings

Training

1. Provides training for all employees on basic quality and statistical concepts
2. Provides training to appropriate personnel for updates and changes to quality policy
3. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:     

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.
• Certificate in Quality Engineering is preferred.
• 4-6 years of quality management experience.
• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.
• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.
• Results oriented
• Customer focus
• Decision making
• Problem solving
• Strategic thinking
• Team Leadership